if777's Privacy Policy
Your personal information is our top priority. if777 keeps your data completely secure through SSL encryption and strict data protection practices.
Introduction & Scope
Purpose of This Policy
This privacy policy applies to all users of the if777 platform. When you visit the if777 website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.
if777 is committed to providing a safe and reliable online gaming environment for Bangladeshi players. All our data collection and management activities are conducted with full transparency, so you can play with peace of mind.
This policy may be updated from time to time. For any changes, we will note the revised date on this page, and you will be notified directly for significant changes.
What Information We Collect
Registration & Identity Information
When you open an account at if777, we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification — to confirm 21+)
- Email address
- Mobile number
- Password (stored in encrypted form)
- National ID card or other identity verification documents (when required for KYC verification)
Financial & Transaction Information
To ensure secure financial transactions, we collect:
- bKash, Nagad, or Rocket account numbers (for deposits and withdrawals)
- Bank account details (for bank transfers)
- Transaction history — records of deposits, withdrawals, and bonuses
- Transaction amounts and dates
No financial information is ever sold or shared with third parties without authorization.
Technical & Usage Information
To improve the platform and maintain security, we automatically collect:
- IP address and device type
- Browser type and operating system
- Page visit logs and session data
- Information collected through cookies and similar tracking technologies
- Gaming session history and activity patterns
Communication Information
When you contact if777, we keep records of:
- Live chat conversation logs
- Messages and questions sent by email
- Details of complaints and requests
- Records of resolutions provided by the support team
This information is used to improve our service quality and to provide you with better support in the future.
How Your Information Is Used
Purposes for Using Information
if777 uses your personal information only for the following legitimate purposes:
Account Management
Information is used to create and verify your account, confirm your identity, verify your age (meeting the 21+ requirement), and maintain account security.
Financial Transaction Processing
Information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to maintain financial records.
Fraud Prevention
Information is used to detect unauthorized account access, suspicious activity, and potential fraud in order to protect the platform and all users.
Customer Support
Contact information is used to provide effective assistance via 24/7 live chat and email, and to ensure your issues are resolved quickly.
Platform Improvement
Data is used to analyze the overall user experience and continuously improve gaming services, payment processes, and website functionality.
Relevant Communications
Information is used to send you bonus offers, new game notifications, and important platform updates based on your preferences. You can opt out of these communications at any time.
Information Sharing & Disclosure
When Information Is Shared
if777 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service Provider Partners: Payment processors (bKash, Nagad, Rocket, banks), technology service providers, and gaming software suppliers — they receive only the minimum information necessary to provide their services and are bound by strict confidentiality agreements.
- Legal Obligations: Required information may be disclosed in response to court orders, directives from regulatory authorities, or valid requests from law enforcement agencies.
- Fraud Prevention: If a user is found to be involved in financial fraud or platform abuse, relevant information may be shared with the appropriate authorities.
- Responsible Gaming Support: If a user is experiencing gaming-related issues and requests assistance, relevant support organizations may be contacted with their consent.
Outside of the circumstances listed above, if777 will not disclose your personal information to any third party under any circumstances.
Data Security Measures
Security Technologies & Methods
if777 uses the latest industry-standard technologies to protect your information:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption, protecting your information from unauthorized access.
- Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hashing algorithm.
- Firewall Protection: Our servers are protected by multi-layered firewalls that prevent cyberattacks and unauthorized access.
- Secure Payment Gateway: All financial transactions are processed through secure, authorized payment gateways.
- Access Controls: if777 staff are granted access only to the minimum information necessary for their specific role.
- Regular Security Audits: Our systems undergo regular security assessments to identify and address any vulnerabilities.
Cookies Policy
What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. if777 uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions, perform security checks, and support basic website functionality. These cannot be disabled.
- Functional Cookies: Used to remember your preferred language, theme, or other settings.
- Analytics Cookies: Collect anonymous statistics to understand how users interact with the website — this helps improve our services.
You can reject non-essential cookies at any time by changing your browser settings. However, this may limit some website functionality.
Data Retention Period
How Long Information Is Kept
if777 retains your information only for as long as necessary:
- Active Accounts: Information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, certain information may be retained for a defined period to meet legal and regulatory obligations.
- Financial Records: Transaction information is kept for the period required by law.
- Customer Support Communications: Records of issue resolutions and related communication history are retained for a reasonable period to improve service quality.
Once the retention requirement ends, information is securely deleted or anonymized.
Your Rights & Controls
Your Rights Over Your Information
As an account holder at if777, you have the following rights:
- Access: You can request to know what information we hold about you.
- Correction: You can request that your information be corrected if it is inaccurate or incomplete.
- Opt Out of Marketing: You can unsubscribe from promotional emails or notifications at any time.
- Account Closure: You can request to close your account and have unnecessary information deleted (except where required by law).
- Complaints: If you have any concerns about how your information is handled, you can contact us at [email protected].
To exercise these rights, contact our support team directly — we provide assistance in both Bengali and English.
Protection of Minors
Information of Those Under 21
if777 strictly enforces a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. Age is verified during the registration process, and if a user is identified as a minor, their account is closed immediately.
If you become aware that a minor has created an account, please notify our support team immediately. That account and all associated information will be deleted without delay.
For users aged 21 and above only — if777's services are not available to minors.
Third-Party Services
Policies of External Service Providers
The if777 platform may integrate third-party services such as gaming software providers (including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt) and payment processing services.
These third-party service providers have their own privacy policies. if777 is not responsible for how they manage data. However, we work only with trusted and reputable providers who maintain high standards of data protection.
Only the minimum information necessary to complete a transaction is shared between if777 and third-party payment service providers (bKash, Nagad, Rocket, banks), and they are bound by strict data protection agreements with if777.
Policy Changes & Updates
Process for Changes to the Privacy Policy
if777 may update this privacy policy from time to time. Depending on the nature and significance of the changes, you will be notified in the following ways:
- Minor changes: The revised date on this page will be updated.
- Important changes: A clear notice will be posted on the website and active users will be informed by email.
- Fundamental changes: Where there is a significant change to how your information is used, your consent will be obtained again.
If you continue to use if777 after any changes, that will be considered as your acceptance of the updated policy.
Contact Us
Privacy-Related Questions & Requests
For any questions, concerns or requests regarding this privacy policy, please contact the if777 support team:
For instant assistance, use the live chat feature on the if777 website — support is available in both Bengali and English.
For detailed requests or complaints, email us at: [email protected]
Our support team is active seven days a week, twenty-four hours a day, and is always ready to answer your questions in both Bengali and English.